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The Sidwell Company

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When purchasing equipment from Sidwell GPS Solutions we also become your first line of technical support on all Magellan Professional GIS Mobile Mapping and Survey Grade GPS equipment.


We off a premium support plan to all of our customers, if interested in learning more about our priority and basic support plans please email gpssolutions@sidwellco.com , or call 1-800-207-0793 option 3 for the GPS Solutions division.


If you have an issue that needs immediate attention please feel free to contact our Technical Support staff at helpdesk@sidwellco.com, or fill out the form below with the required information and a support staff member will respond to your issue as soon as possible. You are also welcome to call 1-630-549-1080. If you choose to call please have the following information ready:

  • Manufacturer of GPS Device
  • Model of GPS Device
  • Hardware Serial Number
  • Operating System Version
  • Field Data Collection Software Version
  • Office Software Version on PC
  • Detailed Description of Issue

Contact Tech Support

* Required Fields

* Company Name:
* Contact:
* Address:
* City State, Zip:  ,
* Phone/Extension: ()    Extension: 
* Email:
Preferred Contact Method:
* Manufacturer of GPS:
* Model of GPS:
* Hardware Serial Number:
* Operating System Version:
* Field Data Collection Software Version:
* Office Software Version on PC:
* Detailed Description of Issue:

Please review your information before submitting.  Thank you.