GPS Training
The Sidwell Company is not only dedicated to providing custom hardware solutions, but we also offer on-site and remote training to the user on how to properly integrate and utilize the GPS equipment. Our training sessions provide a clear understanding of the steps necessary to be efficient and productive with the Magellan Professional Mobile Mapping and Survey Grade receivers.
Whether it is a training session following our curriculum or a customized training session to meet the needs of a specific workflow or data collection task, Sidwell is capable of guiding you to a successful GPS experience. Please contact
gpssolutions@sidwellco.com
for a quote or to set up your training session.
GPS Technical Support
When purchasing equipment from Sidwell GPS Solutions we also become your first line of technical support on all Magellan Professional GIS Mobile Mapping and Survey Grade GPS equipment.
We off a premium support plan to all of our customers, if interested in learning more about our priority and basic support plans please email
gpssolutions@sidwellco.com
, or call 1-800-207-0793 option 3 for the GPS Solutions division.
If you have an issue that needs immediate attention please feel free to contact our Technical Support staff at
helpdesk@sidwellco.com, or fill out the form below with the required information and a support staff member will respond to your issue as soon as possible. You are also welcome to call 1-630-549-1080. If you choose to call please have the following information ready:
- Manufacturer of GPS Device
- Model of GPS Device
- Hardware Serial Number
- Operating System Version
- Field Data Collection Software Version
- Office Software Version on PC
- Detailed Description of Issue
Contact Tech Support