Don’t let a lack of staff keep you from deploying a GIS! Our Managed Services are designed to give you all the benefits of GIS, without the stress of managing it yourself. Whether you need extra support for your team or a full-service solution, we’re here to help. From keeping your parcel data up to date to implementing ArcGIS Solutions, we’ve got you covered every step of the way.
GIS System Administration
Proactive and ongoing GIS Infrastructure Management
With GIS System Administration, Sidwell can either provide a complete managed service, or we can provide on-call support to bolster your existing staff. We cover all Administrative needs, including :
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- System Architecture Design
- ArcGIS Enterprise Implementation
- ArcGIS Enterprise System Updates and Maintenance
- ArcGIS Monitor Implementation
- Automation
- Training on System Administration and Best Practices
- Data Backups
- Troubleshooting & Support
- Install & Upgrade Sidwell Software
Staff Augmentation
Strengthening Your Team
Do you have limited GIS staff and need more support? Sidwell offers flexible GIS services, whether you need help standing up GIS solutions or full-scale management of your GIS program. We work closely with your team to identify needs and create a tailored plan using ArcGIS technologies like Desktop, Maps and Apps, Esri solutions, ArcGIS Enterprise, and ArcGIS Online.
No full-time GIS staff? No problem! We can proactively manage your GIS needs as an extension of your team, ensuring you get the most out of your GIS tools. Training is available to ensure your team is equipped to succeed.
Mapping Services
Let us manage your parcels and the other layers in your GIS!
Sidwell has entire team dedicated to creating and maintaining the layers for your GIS. One of the most common requests we get is Counties who don’t have the staff to work with their Deeds and other plats/plans to keep the parcel layer up to date. This requires a unique set of skills in how to interpret the documents and map the parcels accordingly. Let our staff work with your documents and update your GIS as service.
The same goes for all your other standard GIS layers. Soils mapping, or creating 911 addresses, road centerlines, and so on. We’ll work with your data and in your GIS. We’re here for all your mapping needs.
Planning
Building an ArcGIS technology Adoption Strategy
As your organization grows, so will your needs. Sidwell offers planning services in both lighter and deeper engagements. Whether you’re looking for a simple assessment and roadmap, or a comprehensive multi-year Strategic Enterprise Plan, we provide the expertise to help you plan effectively for the future. Our services include developing a data governance strategy, creating documentation, establishing maintenance schedules, defining roles and responsibilities, and offering staffing support — from hiring to skill development.
GIS On-call
Premium Support When You Need It
Not sure of your exact needs but want support on standby? Sidwell offers an hourly services agreement, giving you access to help when needed. Use your bank of hours for troubleshooting, data cleanup, training, scripting, automations, or reconfiguring maps & apps — we’ll handle it all.
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