DuPage County Stormwater Management Accela is Live
ST. CHARLES, Ill. – August 23, 2018 – Sidwell is pleased to announce that the DuPage County Department of Stormwater Management is now using the Accela Civic Platform to manage it’s applications, certifications, and inspections.
DuPage County Stormwater Management purchased Accela’s permitting and property tracking software to streamline and track activities in stormwater related permits. Sidwell’s Implementation team configured Accela to support the County’s needs and provided training and support during the automation transition.
Prior to the Accela implementation, Stormwater Management used a combination of various spreadsheets to track stormwater related activities. Paper files were maintained and stored in a variety of county locations. Status updates were communicated manually by phone, email, mail, or in-person.
“Now with Accela, there is a simplified processed to track the status of reviews and inspections and the department can maintain a searchable database detailing project status, necessary contacts, inspection records, permit violations, and property history. There is additionally an integration with County GIS so that staff can easily navigate to property location data. Now department staff have automated workflows and improved record-keeping capabilities, and County customers are kept up to date electronically,” explained Anthony J. Charlton, Director, DuPage County Stormwater Management.
With Accela’s Citizen Access Portal, stormwater applications can be submitted online, applicants can access their application status, and also submit online payments. Additionally, the electronic record keeping allows for public searches for FOIA requests.
For more information on Sidwell’s Accela implementation and land record management service offerings, visit sidwellco.com.